We work directly with clubs rather than through intermediaries, so the people who quote your job are the same people who carry it out, from the first conversation to the finished bunker. Usually that means we are talking to the greenkeeper or the course manager, the people who know the course best and have to live with the result.
Every project starts with a proper look at the ground. We come out, find what is actually causing the problem, and tell you plainly what we would do about it. Sometimes that points to a full bunker renovation. Often it points to something smaller and less disruptive than a club expects, and we will say so when it does.
We also design solutions with the club, not just for it. Where a course works with its own architect, we work alongside them too, taking the drawing and helping make it better on the ground. On one course, a hole had become so waterlogged it could not be played at all. We worked out the drainage with the greenkeeping team, built it, and the hole now plays all year round.
While we are on site, the course keeps playing. We plan around the calendar, and we work to limit the marks heavy machinery leaves on the turf, especially in the wet, because a clean finish is part of the job, not an afterthought. We leave the ground in the condition a club expects to hand back to its members.